Shipping policy

Shipping Policy

We ship Australia wide using Australia Post. Every order is carefully packed to help keep your cards, sealed products and collectables protected on their way to you.

Shipping Rates

Standard shipping starts from $15.99.

Express shipping starts from $19.99.

Shipping costs are calculated at checkout based on your order and delivery location.

For large, heavy or oversized orders, the actual shipping cost may occasionally be significantly different from the amount calculated at checkout. If this happens, we will contact you before dispatching your order and advise you of the additional shipping cost.

Your order will only be dispatched once you have agreed to the updated shipping cost and any additional payment has been received. If you do not wish to proceed, we can cancel the order and provide a refund.

Processing and Dispatch

We aim to pack and dispatch orders within 1 to 3 business days after your order has been placed.

During busy periods, new releases, sales and public holidays, please allow a little extra time for us to prepare your order.

Once your order has been dispatched, you will receive Australia Post tracking details so you can follow your delivery.

Delivery Times

Delivery times depend on your location and the shipping method selected at checkout.

Standard and Express delivery timeframes are provided by Australia Post and begin once your order has been dispatched. These timeframes are estimates and delays may occasionally occur outside our control.

Choosing Express Post provides faster delivery through Australia Post but does not change our normal processing time.

Shipping Address

Please double check your delivery address before placing your order. We cannot guarantee that an address can be changed once an order has been processed or dispatched.

If a parcel is returned to us because an incorrect or incomplete address was provided, additional postage costs will need to be paid before the order can be sent again.

Lost or Damaged Orders

We take care when packing every order. If your parcel arrives significantly damaged or appears to be lost in transit, please contact us as soon as possible.

For damaged parcels, please keep the original packaging and send us your order number along with clear photos of the parcel and affected products.

For lost or significantly delayed parcels, we will work with Australia Post to investigate the delivery and help resolve the issue.